Simple, written and on the record.
Every request follows the same clear path, whether we deliver the work ourselves or introduce a licensed partner.
Six steps.
Tell us what you need
Email or use any form on the site. Include what, where, when and any constraints. Every conversation stays in writing.
We scope it
We confirm whether it is a direct desk service or a Partner Network request, and what information we need.
Direct services: written scope
For growth, research, sourcing and coordination, you get scope, price and timing in writing before any work starts.
Partner requests: documented introduction
We find suitable independent providers and introduce you by email, telling you whether we receive any referral fee.
You decide and contract
You compare options and contract directly. Partners quote, deliver and invoice their own services.
We follow up
We stay in touch by email until your request is resolved.
Delivered by us, or connected to a licensed partner.
Direct desks
Growth services, the deal desk, acquisition research, AOG & parts sourcing and trip-support coordination. Delivered by AeroSterling, online, with written scope.
Direct services →Partner Network
Charter, brokerage, escrow, finance, insurance, inspections, maintenance, ferry, crew, training and more. Provided by independent licensed providers who contract with you directly.
Partner Network →What you can always expect.
- Everything in writing, by email
- No pressure and no obligation
- Published pricing for our own growth services
- Referral arrangements disclosed before introductions
- We never hold client funds or aircraft title
- Timelines are estimates, not guarantees, and we say so
Tell us what you need.
One email reaches the right desk. You get a written reply, with no pressure and no obligation.