Private Client Desk

Discretion is the service.

For principals, family offices and their chiefs of staff. One named advisor, a mutual NDA before any detail is shared, fees agreed in writing, and a quarterly report on everything we coordinate.

01The standard

One person answers for everything. In writing, under NDA, with every fee on the page.

Owning or flying privately means working with a long list of specialists: brokers, operators, inspection shops, escrow agents, lenders, insurers, counsel. The Private Client Desk gives you one accountable point of contact who briefs them, checks their credentials, keeps the timeline and reports back to you.

We advise and coordinate. Regulated work stays with independent, licensed professionals, and we never hold funds or title.

02What you get

Six commitments, in writing.

One named advisor

Mr. Mandeep leads every Private Client mandate personally. Every thread stays with him, from the first note to the final report.

NDA before details

A mutual NDA is offered before you share anything sensitive. Code names for people and aircraft are welcome in our records.

Fees agreed in writing

A written fee agreement before any work starts. Any referral fee a partner would pay is disclosed in writing before an introduction.

Quarterly reporting

A written quarterly report: what was coordinated, what it cost, what is pending and what needs a decision.

Discretion by design

We never publish client names, aircraft or deals, collect only what the task needs and share it with a partner only with your consent.

On your side of the table

We work for you, not the seller. Inspection shops, appraisers and counsel are chosen for independence from the other side.

03What we coordinate

The whole aircraft picture.

Through vetted, independent partners. You contract with them directly.

Acquisitions and sales

Mission brief, market research, broker selection, independent pre-buy scope, closing checklist and delivery, with the escrow agent holding funds.

Charter and repositioning

Trip briefs sent to licensed operators or charter brokers, with the operator's certificate and safety-audit status checked before you fly.

Management, crew and maintenance oversight

Management proposals compared in writing, operator certificates and crew training records requested through the operator, and maintenance escalations tracked.

Privacy and registration

The public facts on flight-tracking privacy programs and registry withholding, and introductions to aviation counsel or trustees for structure. See the Trust Center.

Annual cost review

Fixed and hourly costs reviewed against your actual flying, using our ownership cost model and your invoices.

04How a mandate begins

Five steps. Nothing sensitive until step two.

A short note

Use the confidential form or email. A code name and the general topic are enough.

Mutual NDA

We send a mutual NDA for signature before any detail is shared.

The brief

Under NDA, we agree the objective, timing, people involved and what success looks like.

Written fees

A fee agreement in writing: retainer or fixed fee, what it covers, and how referral fees are handled.

Report

We coordinate and report in writing, at least quarterly.

05Confidential intake

Start with a code name if you prefer.

  • Acknowledged instantly with a reference number
  • Read only by your advisor, who replies personally by email
  • No sensitive details needed until the NDA is signed
  • Fees on request, agreed in writing before any work

We reply in writing by email. We do not offer round-the-clock human cover, and we say so rather than promise it. For anything urgent on an active mandate, your advisor gives you the right channel in writing.

Seen only by your advisor. You get a reference number straight away.
Our role, stated plainly

Advice and coordination, not brokerage.

AeroSterling is not an aircraft broker or dealer, air carrier, escrow agent, lender, insurer, law firm or tax adviser. Regulated work is done by independent, licensed professionals who contract with you directly.

  • We never hold client funds, deposits or aircraft title
  • Referral fees disclosed in writing, before any introduction
  • Partners chosen for independence from the other side
  • Legal, tax and structuring questions go to your counsel
Get started

Discretion starts with one note.

Use the confidential form, or write to us directly. You get a written reply from your advisor.